1 00:00:04,025 --> 00:00:05,725 As a service member or family member, 2 00:00:05,725 --> 00:00:07,485 heading overseas is exciting. 3 00:00:07,825 --> 00:00:09,045 The service you are providing 4 00:00:09,045 --> 00:00:11,285 to your country is inspiring and important. 5 00:00:11,855 --> 00:00:13,045 Still, we understand 6 00:00:13,045 --> 00:00:15,165 that navigating a new culture can be daunting, 7 00:00:15,585 --> 00:00:18,085 and that includes accessing healthcare services. 8 00:00:18,425 --> 00:00:20,805 The Defense Health Agency is here to help. 9 00:00:21,345 --> 00:00:24,325 As you prepare for your assignment in Japan, we'll walk you 10 00:00:24,325 --> 00:00:26,245 through the essentials of managing your healthcare. 11 00:00:27,745 --> 00:00:30,085 Before you move, make sure you're up to date 12 00:00:30,085 --> 00:00:33,365 with routine healthcare like physicals and immunizations. 13 00:00:34,065 --> 00:00:35,365 If you have civilian medical 14 00:00:35,425 --> 00:00:38,525 or dental providers, ask for copies of your records 15 00:00:38,785 --> 00:00:40,485 so you can take them with you to Japan, 16 00:00:40,785 --> 00:00:43,805 and be sure to refill your prescriptions so you have enough 17 00:00:43,825 --> 00:00:44,925 to last through your move. 18 00:00:45,385 --> 00:00:47,325 You can also use the TRICARE website 19 00:00:47,545 --> 00:00:48,925 to learn more about the options 20 00:00:48,925 --> 00:00:50,925 that will be available in your new location. 21 00:00:51,575 --> 00:00:54,205 After you move, update your family's address 22 00:00:54,205 --> 00:00:56,245 and contact information in DEERS. 23 00:00:57,245 --> 00:01:00,245 Military hospitals and clinics in Japan offer the kind 24 00:01:00,245 --> 00:01:02,645 of high quality care you're used to stateside 25 00:01:02,825 --> 00:01:04,765 and are staffed by medical professionals 26 00:01:04,945 --> 00:01:07,005 who understand your unique needs. 27 00:01:07,715 --> 00:01:10,645 Depending on your assignment, you'll get care from one 28 00:01:10,645 --> 00:01:14,005 of DHA's military hospitals or clinics in Japan. 29 00:01:14,505 --> 00:01:15,645 You can find yours 30 00:01:15,705 --> 00:01:19,125 by visiting the MTF locator on tricare.mil. 31 00:01:20,625 --> 00:01:22,765 The website for each military hospital 32 00:01:22,865 --> 00:01:25,685 or clinic lists the health services available 33 00:01:25,865 --> 00:01:27,005 at that installation. 34 00:01:27,555 --> 00:01:30,485 Service members and their families have first priority when 35 00:01:30,485 --> 00:01:33,525 booking appointments at a military hospital or clinic. 36 00:01:33,995 --> 00:01:36,805 When you need specialty care that our military hospitals 37 00:01:36,805 --> 00:01:40,605 and clinics don't offer, your MTF care team will help you 38 00:01:40,605 --> 00:01:43,405 with a referral, and the care coordinator will work 39 00:01:43,405 --> 00:01:44,885 with International SOS 40 00:01:45,105 --> 00:01:47,525 to arrange care in the Japanese health system. 41 00:01:48,305 --> 00:01:51,245 The quality of care in the Japanese system is excellent. 42 00:01:51,545 --> 00:01:53,085 The training of their physicians 43 00:01:53,145 --> 00:01:55,845 and nurses, the medical technology in use, 44 00:01:56,185 --> 00:01:58,605 and healthcare outcomes for patients are 45 00:01:58,605 --> 00:01:59,845 among the best in the world. 46 00:02:00,555 --> 00:02:04,605 International SOS is TRICARE's network partner overseas. 47 00:02:05,155 --> 00:02:06,645 Once you have a referral for care, 48 00:02:07,025 --> 00:02:09,165 you can use the MyCare Overseas app 49 00:02:09,345 --> 00:02:12,525 to easily access International SOS services. 50 00:02:13,155 --> 00:02:16,405 With the app, you can verify coverage, check claims, 51 00:02:16,825 --> 00:02:18,805 and manage appointments and referrals. 52 00:02:19,465 --> 00:02:22,485 It can also help you access country-specific information 53 00:02:23,025 --> 00:02:24,525 and medical translations. 54 00:02:25,225 --> 00:02:28,725 You can find TRICARE-approved providers using International 55 00:02:29,475 --> 00:02:31,925 SOS's TRICARE Overseas Provider Search. 56 00:02:32,985 --> 00:02:35,845 The Defense Health Agency is also expanding telehealth 57 00:02:36,205 --> 00:02:38,085 services to allow consultations 58 00:02:38,085 --> 00:02:39,965 with healthcare providers in the States. 59 00:02:41,145 --> 00:02:44,165 The Defense Health Agency provides a tele-behavioral health 60 00:02:44,165 --> 00:02:47,445 program and provides virtual behavioral health services 61 00:02:48,105 --> 00:02:51,485 to service members and their adult family members from all 62 00:02:51,765 --> 00:02:54,125 military hospitals and clinics in Japan. 63 00:02:54,745 --> 00:02:57,925 For example, patients can access medication management 64 00:02:58,225 --> 00:03:00,805 and therapy from remote providers using 65 00:03:00,825 --> 00:03:02,125 secure video services. 66 00:03:02,945 --> 00:03:04,645 If you're not sure where to go for help, 67 00:03:04,935 --> 00:03:06,445 reach out to the Beneficiary 68 00:03:06,445 --> 00:03:08,325 Counseling and Assistance Coordinator 69 00:03:08,665 --> 00:03:11,845 or Patient Advocate at your local hospital or clinic. 70 00:03:12,555 --> 00:03:15,165 Your well-being remains our top priority. 71 00:03:15,865 --> 00:03:18,685 The Defense Health Agency and our hospitals 72 00:03:18,705 --> 00:03:20,085 and clinics are here 73 00:03:20,085 --> 00:03:22,885 to make sure our health system is there for you. 74 00:03:23,555 --> 00:03:25,045 Anytime, anywhere, 75 00:03:25,505 --> 00:03:29,005 always. Visit tricare.mil/Japan 76 00:03:29,345 --> 00:03:32,085 to learn more about getting healthcare at your military, 77 00:03:32,365 --> 00:03:34,925 hospital or clinic, and welcome to Japan.