Health Services

Utilization Management

Our Utilization Manager can help you by:
  • Identifying, monitoring, evaluating, and resolving issues that may cause inefficient or inappropriate care delivery of care at the MTF
  • Acting as a conduit for sharing information between PCM, patient, and patient admission team to prevent patient harm
  • Be a liaison for TRICARE Overseas and MTF TRICARE representatives
  • Assisting in tracking, verifying, and creating referrals to prevent delay in care
  • Monitoring the Nurse Advise Line to ensure patients are getting proper care within the MTF or host nation hospital
  • Tracking referrals CONUS/OCONUS via ISOS
  • Working with AE case manager and HN case manager to ensure patient receives pertinent information to future clinic referrals
  • Advocating on patient's behalf when needed

Contact Us


Utilization Manager
DSN: 225-2684
Duty Cell: 070 2474 0612
Commercial: +81 0420552-2510-52684


Monday – Friday
7:30 a.m. – 4:30 p.m.

Closed weekends, holidays, and for training the third Thursday morning of each month 


Office is located on the first floor of the hospital in the Medical Management Office.
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