Health Services

Utilization Management

Our Utilization Manager can help you by:
  • Identifying, monitoring, evaluating, and resolving issues that may cause inefficient or inappropriate care delivery of care at the MTF
  • Acting as a conduit for sharing information between PCM, patient, and patient admission team to prevent patient harm
  • Be a liaison for TRICARE Overseas and MTF TRICARE representatives
  • Assisting in tracking, verifying, and creating referrals to prevent delay in care
  • Monitoring the Nurse Advise Line to ensure patients are getting proper care within the MTF or host nation hospital
  • Tracking referrals CONUS/OCONUS via ISOS
  • Working with AE case manager and HN case manager to ensure patient receives pertinent information to future clinic referrals
  • Advocating on patient's behalf when needed

Contact Us

Phone

Utilization Manager
DSN: 225-2684
Duty Cell: 070 2474 0612
Commercial: +81 0420552-2510-52684

Hours

Monday – Friday
7:30 a.m. – 4:30 p.m.

Closures
Closed weekends, holidays, and for training the third Thursday morning of each month 

Location

Office is located on the first floor of the hospital in the Medical Management Office.
Don't forget to keep your family's information up to date in DEERS!