Health Services

Case Management

Case managers are located on the first floor of the hospital in the Medical Management Office. Office hours are Monday through Friday from 7:30 a.m. to 11:00 a.m. and 1:00 p.m. to 4:30 p.m.

Why Would I Need Case Management?

The need for case management services is determined through a collaboration between you, your family or caregiver, your health care team, and your provider. This collaboration will include a comprehensive assessment of your health, psychosocial needs, and use of health care services and resources.
Case management can help by:
  • Coordinating your care.
  • Assessing, planning, and facilitating services for you.
  • Evaluating your options.
  • Advocating on your behalf.
You or your family member may need case management if you have:
  • Instability with chronic health problems
  • A serious terminal illness
  • An increased need for different provider specialties due to multiple diseases or conditions
  • A need for more support and education during a critical period

Who are Case Managers?

Case managers are usually nurses or social workers who can help you and your family figure out complex health care and support systems. They will work with you to coordinate the services and other community resources you need

They can help:
  • Provide advocacy, support, and education
  • Reduce burden and streamline appropriate utilization of care
  • Partner with members of your healthcare team to assist in coordination of your healthcare needs
  • Monitoring for progress and desired outcomes

Contact Us


Aeromedical Evacuation Case Manager
DSN: 225-9225
Commercial: +81 042-552-2510-59225
Host Nation Case Manager
DSN: 225-5698
Commercial: +81 042-552-2510-55698
Disease Manager
DSN: 225-2965
Commercial: +81 042-552-2510-52965
Exceptional Family Member Program
DSN: 226-6233
Commercial: +81 042 552-2510-56233
Utilization Manager
DSN: 225-2684
Commercial: +81 0420552-2510-52684
Health Care Integrator
DSN: 225-7624
Commercial: +81 042-552-2510-57624


7:30 a.m. to 4:30 p.m.


Closed on weekends, holidays, family days and every 3rd Thursday for training

Don't forget to keep your family's information up-to-date in DEERS.