Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Public Health

We provide disease prevention and control, food safety, environmental health, occupational health, deployment medical readiness, and travel medicine. Contact us for more information.

Hearing Conservation/Audiogram (Active Duty Service Member)

To schedule, please call
DSN: 315-225-8864 option 1-1-4-2-1

Travel Medicine

Contact us for more information,
DSN: 315-225-5311 or 315-225-5632.
 

Contact Us

Phone

DSN: 315-225-5311 or 315-225-5632
Emergency On-Call Number
Commercial JP: 070-3611-9877
Commercial US: 011-81-70-3611-9877

Email

Public Health Org. Box: usaf.yokota.374-mdg.mbx.omrs-public-health@health.mil

Hours

Monday - Thursday, 7:30 a.m. to 4:30 p.m.
Friday, 7:30 a.m. to 3 p.m.

Location

Building 4408, First Floor, Room C048

Don't forget to keep your family's information up to date in DEERS!