Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Family Health

Primary Care is comprised of Family Medicine, Internal Medicine, and Behavioral Health.

Services Provided

We offer acute, routine, and behavioral health services to dependents and retirees. We also offer these services to non-enrolled patients on a space available basis.

Contact Us

Phone

DSN 315-225-8864

Hours

Monday-Friday
7:30-11:30 a.m. & 1-4:30 p.m.

Location

Building 4408, First Floor

Don't forget to keep your family's information up to date in DEERS!