Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Use the following section to help decide if your illness or injury can be remedied with self-care or requires you to seek medical attention.

Some health issues, like improving your mental health, dealing with seasonal allergies, establishing a healthy weight, and learning more about performance nutrition can sometimes first be addressed on your own and supported by primary care when sustained challenges arise.

 

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